At Chic Reverie, we strive to deliver your luxurious fragrances with care and precision, no matter where you are in the world. Please review our global shipping guidelines below:

Shipping Destinations

We proudly offer worldwide shipping to ensure every customer can experience the allure of Chic Reverie, regardless of location.

Processing Times

Orders are processed within 1–3 business days.
Personalized or custom orders may require additional time, which will be communicated at checkout.

Shipping Options and Delivery Times

Standard Shipping: 7–14 business days (varies by region).
Express Shipping: 3–7 business days (available in select regions).
All shipping times are estimates and subject to delays due to customs or unforeseen circumstances.

Shipping Costs

Complimentary standard shipping for orders over $150 USD.
Shipping costs for orders under $150 USD will be calculated at checkout based on your location.

Customs and Duties

For international orders, any applicable customs fees, duties, or taxes are the responsibility of the recipient. These charges vary by country and are not included in the order total.

Returns and Exchanges Policy

Your satisfaction is our priority. If you’re not completely delighted with your Chic Reverie purchase, we’re here to help.

Eligibility for Returns

Products must be returned within 30 days of delivery.
Items must be in their original, unused condition with all tags, seals, and packaging intact.
Personalized or engraved products are non-returnable unless damaged or defective.

Return Process

Contact us at support@chicreverie.com to initiate a return or exchange.
Include your order number and reason for return.
Once approved, you’ll receive instructions for returning your item.

Refunds

Refunds will be processed to your original payment method within 5–7 business days of receiving the returned item.
Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

Exchanges are subject to product availability.
If the desired item is unavailable, a refund will be issued.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us immediately at support@chicreverie.com with photos of the issue. We will arrange for a replacement or refund at no additional cost.

Contact Us

If you have any questions or concerns about our Shipping and Returns Policy, feel free to reach out to us at support@chicreverie.com.

We thank you for choosing Chic Reverie and look forward to delivering a luxurious experience, right to your doorstep.